Page 44 - Tropic Magazine Issue 22

TROPIC • CONSTRUCTION

Building tech smartphone app at the customer’s
fingertips, they can now know as much as
the boss does!”
OPEN COMMUNICATION With a commercial customer base,
CCFNQ introduces state-of-the CCFNQ understands that people in the
business industry are familiar with and
art technology to its commercial prefer the latest technology when working
construction business. with their commercial builder.
In an effort to change the way that building is
As an innovator in the commercial construction done, CCFNQ is constantly moving with the times
industry, Collins Constructions has recently and reinventing themselves to create a unique
launched a state-of-the art online portal which customer experience. Collins Concreting, the
allows customers to access their jobs in real time. specialised division of Collins Construction, will
Pelham Collins from Collins Constructions said the also utilise the technology.
company had always provided strong evidence- “Transparency is the key
based communication to keeping customers
with its customers, but and workers in the loop
it has now taken that when it comes to the
to a new level with the Transparency is the key to progression of a job, it’s
implementation of a win-win for everyone,”
a premium tool. The keeping customers and workers Pelham said. “Ultimately,
portal gives customers in the loop at CCFNQ we aim to
access to real-time hand over a high-quality
project information Pelham Collins, completed job with
including timelines, Collins Construction customer satisfaction,
updates and photos via and we know that the way
their own unique login. to achieve this is through co-operation and open
“This provides seamless customer communication communication lines in all aspects of the job.”
which allows progress monitoring through to
accessing warranty information all in one easy MORE: ccfnq.com.au
to access location,” Pelham said. “With a simple

44 • Tropic • Issue 22