Page 33 - Tropic Magazine Issue 26
P. 33

TROPIC  •  COVER STORY


















             of working arrangements during the
             lockdown periods when we couldn’t
             offer face-to-face support and client
             meetings, we’ve kept our staff online
             and available while we worked from
             home. Since March, we’ve enabled
             more than 32,000 of our people to
             work from home across Australia. We
             have extended deferrals for business
             and home loan customers by up to
             four months on a case-by-case basis
             until 31 March 2021. We’ve worked
             closely with APRA and the ABA on
             this. NAB has approved 5,535 loans
             under the Government’s COVID SME
             Guarantee Scheme and our customers
             can access support to rebuild from the
             impacts of COVID-19 through NAB’s
             Small Business Hub. A range of other
             measures have been introduced such
             as extended access to independent,
             professional counselling sessions to our
             business customers, access to podcasts   Treadlys” Indigenous Youth Cycling
             and webinars for advice that will help   group when they had all of their bikes
             kickstart and protect their businesses.   stolen. I contacted the group and
             We’ve also bolstered the NABAssist   asked if we could donate some bikes.
             team to provide greater levels of   Managers completed a team activity
             support and service to SMEs.     where they had to work together to
             How is your team involved in     assemble the bikes from parts in boxes
             supporting the community?        into bicycles. I had the bikes safety
             We love the opportunity to be able to   checked afterwards and we donated
             support the community in different   them to the youth group. It was such
             ways. Since 2002, NAB has been   a great day delivering the mountain
             supporting footy at all levels from   bikes and seeing the looks on the kid’s   exciting. We’re proud to be Australia’s
             juniors in the NAB AFL Auskick   faces. Being a part of the community   largest lender to agricultural business,
             program to the high-flying heroes of   is so important - we all contribute in   lending $1 in every $3 to farmers, so
             the game. NAB has partnered with the   different ways. I am on the board of   we’re very keen to see this project
             AFL for the past 18 years, including   my children’s primary school and many   come to fruition. I also think there’s
             being the naming rights partner of   members of my team volunteer in   an opportunity for Cairns to take
             the NAB AFL Women’s competition   sports, school, community and charity   advantage of the country working from
             since the inaugural season in 2016.   events in their own time. We are locals   home. If you can work from home, why
             Locally we have supported many   and we want to see our community   not live in FNQ and change your holiday
             different community initiatives over   thriving.                   destination to a living destination.
             the years. A couple of recent highlights
             includes OzHarvest - Cooking for   What’s the NAB team’s view on the   What does the future hold for your
             a Cause, where as a team we got   FNQ economy going forward?       team?
             together and cooked more than 300   We’re looking forward to opening   We are about to embark on an office
             meals which were donated to local   Australia’s borders in a safe way and   refurbishment in our current location.
             charities in the Far North for families   welcoming domestic tourism into the   This has been in the pipeline since I was
             facing food insecurity. This activity   region again. When we have overcome   appointed to the role and I’m excited
             was very humbling. It made many   the health crisis, our region’s proximity   that it affirms NAB’s continued support
             of us realise just how lucky we are.   to Asia presents a great opportunity for   for this community. We are currently
             Another highlight was assembling   agricultural exports. The new export   tendering for local trades on this
             and donating bikes to the “2 Deadly   hub coming to Cairns Airport is very   project.

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